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Testimonials
Justin, I just wanted to pass along my appreciation for the terrific job you did on our refinance. We certainly got a great rate, and that will really help out our budget, but for me the customer service you provided was worth even more. Thanks for keeping me apprised of every detail all through the process. I always felt I knew exactly where things were at. Also, all the numbers worked out just as you said they would and there were absolutely no surprises. I wouldn't hesitate for an instant to recommend Provident Funding and you specifically to family, friends or anyone in the market for a refi or home purchase. -Steve Roehrs Refinance, WA
"Justin, I just wanted to take a minute and say THANK YOU for everything you did to make the process of refinancing as pain free as you did and to tell you that I enjoyed getting to know you and admire you and the work you do. Again, when I get the chance I will be referring folks your way. I appreciate all you did and the way you did it." -David Scholl Refinance, Washington "Never has any company made it so extremely convenient and easy to meet my financial goals. I look forward to doing business with them whenever the need arises and I will refer my friends and family as well. The staff at First Rate are just that FIRST RATE!" - "Justin's ability to handle every aspect of my home refinance in a timely manner without confusion, stress, and broken promises have allowed me to save thousands of dollars. I cannot speak more highly of your character, professionalism, industry knowledge, and dedication to me as your customer. Please accept my humble praise and hearty thanks for a job well done." - John - home mortgage refinance - Virginia
"First Rate Financial makes the loan process so seamless! Quick to respond to any request, and always going the extra mile to ensure all my questions were answered and I was well informed each step of the way." - Deanna & Matt - 1st time home buyer - Washington
"I would like to express my appreciation to Justin von Wolffradt and his team for what they did for me and my husband. Never in my life have I seen this kind of professionalism and caring in a business transaction. The speed in which this transaction occurred is beyond belief. Anyone who is purchasing a home or wishes to refinance their existing home needs to contact Justin. I can assure you that if I hear of anyone that plans on doing either of these transactions, Justin is the one I will have them call. Thank you so much from the bottom of my heart." - Eileen - home mortgage refinance - Washington
"Justin, I want to thank you for your help in refinancing my house. It was fast and very successful. Before calling you I went through three companies. Some of which had seen me as a woman alone, speaking English with an accent, and tried to take advantage of that. When I spoke to you, you were polite, understanding, and really tried to help me. I trust you, and I was not wrong. Again thank you so much for your patience, and your kindness." "Joe was great in helping us refinance our house. He always got back to us right away and was very responsive to questions and offered us great options. A real pleasure to work with." - Mike - home mortgage refinance - Oregon
"I had a great experience working with Joshua, not only was he prompt in answering any questions that I had but he also was quick to handle any bump in the road along the way. I have worked with several different mortgage brokers in the past as i am a real estate agent and investor, and never have I been so pleased as when working with Joshua. I just finished up buying my 5th investment property through him and the whole process took less than 2 weeks. I would gladly refer any clients to him in the future. Thanks so much." -Wendy - investment property refinance - Washington "Justin, I want to take a moment to thank you for all the help given me when refinanced my home. I was very upset when I called, and you took the time to listen and put me at ease. I had been turned down by several companies before asking for help. This process was handled in a professional time frame, and every step was explained as the process began. That was so important to me. I had to have a very creative loan and I thought it was handled in record time, and all my goals were met. All the fears I had were put at ease, so thank you again for that. I would not hesitate to recommend you and your company to anyone who needed your service. I know if I ever have any questions you will be there. Thanks again." -
"Thanks Mike. We really thought the business was outstanding! Having completed 3 mortgages closings in the last 3 years, our experience with First Rate Financial was by far the easiest, most relaxing and trusting experience for us! The timing was especially good since our newborn Addyson was born the week of our initial closing date!" - Dave & Sarah - home mortgage refinance - Washington
"We just refinanced our home through Josh to consolidate our 1st & 2nd mortgages and lower our interest rates. Josh kept trying and trying and finally got us the loan at a great rate. He kept in touch constantly and answered any questions we had. If we ever refinance again, we will definitely call Josh at First Rate. Thanks Josh! Stay in touch!" - Paul & Becky - home mortgage refinance - Virginia "I wanted to commend Jennifer for the wonderful job she did on helping me refinance my home. I am someone who is easily intimidated by finances of any kind which meant Jen did a lot of hand-holding during the process of preparing all of my documents. She was EXTREMELY patient with me as we called back and forth trying to get things in order. Jen remained calm, friendly and very helpful when other people might have become frustrated with working with someone like me. She has tremendous customer service skills and is a real asset to your business. Jen is the best!!!" - Katherine - home mortgage refinance - Oregon "I would like to say thank you for making this process go as easy as it did Joe. Everything went much smoother than I thought it would, you were very informative and helpful with everything. It was a pleasure working with you." - Carlisa - home mortgage refinance - Maryland "We were very impressed with the office as everyone is so polite and very professional. Your office is the best ever. I will be referring people to you when they want to refinance or buy a new home. Joe you are the best! This was such an easy process. Thanks so much Joe, it has been a pleasure doing business with you and your firm." - Sheri - home mortgage refinance - Washington "Josh, thank you for what you have done for me. I told you what I needed out of a loan and you went out there and found it for me. I appreciate the work you do. Thanks again!" - Jon - home mortgage refinance - Washington "Justin, I want to thank you for your effort you have put forth in helping me refinance. I've tried multiple companies to no avail, and gave up after a couple of years trying. Then you came along, and within a few hours you informed me that you were able to help me. Not only did it take place within weeks, but you called every day with updates. Your have a good personality, which to me is important because it puts it on a more personal level. I once again thank you and I would highly recommend you." - Lisa - home mortgage refinance - Maryland "When I began researching mortgage companies looking for the best fit, lowest rate and reliable service, I soon discovered everyone offered about the same thing. I decided to make my choice based on service because my occupations over the years have taught me that service does sell. After my first call to Justin, I did not receive pressuring phone calls from him while I was making my choice. After we started working together, he kept me updated daily with each step that was being made. It was refreshing to put my full confidence in someone. I chose Justin with First Rate Financial with only a feeling I would get good, honest, professional service and now I recognize it was more than just a feeling. I am seldom impressed by anyone; however, Justin has made it to that short list. Thank you Justin for restoring my unstable opinion and for your professionalism in customer service. Millions could learn from your example." - Richard - home mortgage refinance - Washington
"Justin, we want to take this opportunity to thank you for all of your encouragement and support. We appreciated the speed and efficiency you demonstrated in handling our case. Your devotion to your work is highly commendable and we appreciate the fact that you made yourself available 24/7. We would not hesitate to retain your services again and to recommend you!" - Charles & Charlotte - home mortgage refinance - Maryland "Josh worked hard to get us the loan we wanted. He worked diligently on keeping us in the loop every step of the way. I would gladly use him again." - Drew - home mortgage refinance - Washington "I would like to thank Joe Carlini for all his effort and hard work he put into helping me refinance my home. He was courteous, professional and very responsive. He worked to help clear up a few issues and I will recommend his servicesw to anyone I may come across who is looking to purchase or refinance a home." - Mary - home mortgage refinance - Washington "This is a note to make a few complimentary remarks on Eugene Kang. He truly understands the important role of communication to his clients. I heard from him on a daily basis, not just to ask me for something but also to keep me updated on my refi... To be honest, I was willing to stay where we were after being overwhelmed with other loan officers and hearing their sales pitch and stories that went along with it. Eugene represented your company well and if he is not your top sales rep now then he will be later." - Rodney - home mortgage refinance - Washington "Justin, I just wanted to thank you and your team for making our refinance experience smooth and painless. I appreciate your broad knowledge and experience that resulted in a new start for me and my family. At first I was very skeptical about refinancing, but you were able to put my mind at ease during our first phone call and trust me that's not an easy thing to do. Once again, thanks for all your help!" - Tara - home mortgage refinance - Maryland
"As an individual who spends much of his time investing in real estate, I have had many dealings with people in the loan industry over the years. These experiences have equipped me with the background necessary to know when I am getting the best possible service and price. Up until a few months ago I was considering delegating the task of sourcing our funding options to my business partner because two consecutive bad experiences had me on the verge of pulling my hair out. Fortunately I was given some timely advice from a friend who was tired of hearing me complain about all of the third party charges and lack of follow up that I had been subjected to. He told me to call Bryan with First Rate Financial. I was hesitant at first because I live across the state. All of my fears were put to rest during our first conversation. I knew instantly I was dealing with someone who not only knew their products but listened to what I had to say. The funding was available on the day I was told it would be and the price didn't change. From now on, First Rate Financial will be the first call I make." - Paul - investment home purchase - Washington "We are so glad that we called First Rate Financial. Joshua really made our refinancing experience a good one. He communicated with us daily and was always very polite. He explained every step in the refinancing process and answered every question we had thoroughly. We were able to contact him at all times; even when he was away on vacation. Thank you so much Joshua for all your help!" - John & Clare - home mortgage refinance - Virginia
"I can't say enough about Justin. You are absolutely terrific and most importantly, very patient with us and all that had occurred during the transaction. Also, I have passed your contact information onto my friends and family! Thank you for all your hard work!!" - Anna - home mortgage refinance - Washington "I am writing you this letter to say that in dealing with Luke McGinnis in the process of refinancing my home, it was an overall enjoyable and pleasant experience. Luke was and is a pleasant person to work with. If I were to refinance, or purchase another home in the future I would use him again, as well as refer him to my friends and family." - Dawne - home mortgage refinance - Maryland "I would like to let First Rate Financial know what a truly wonderful experience I had working with such a professional and knowledgeable individual as Luke McGinnis and your company to get my house refinanced. I had given up hope of getting my house refinanced before October, but Mr. McGinnis made the entire process painless and pleasurable, and that's first for me. He was always right up front about everything. No hidden cost at settlement, and the normal 3 month process to refinance a home was not a factor, it took less than 2 weeks. I am so pleased that I chose First Rate Financial and Mr. McGinnis to refinance my home. I will be recommending your company to all of my friends. Thank you for everything!!!" - Darlene - home mortgage refinance - Maryland "Thank you. You have made this process extremely worry free and took a load off of my plate, especially with me being gone half the time!" - Erik - home mortgage refinance - Washington "Justin, my husband and I wanted to say thanks for all of your hard work and that we really appreciate how you came through for us in such a quick turnaround. Thank you for the referral, we will begin working towards improving our credit scores. You really worked with us and did an outstanding job in providing us the best advice on what the next steps should be towards improving our credit and putting us into a Fixed-rate." - Lisa - home mortgage refinance - Maryland "Dear Bryan, just a short letter to express how thankful my wife and I are for your help in obtaining our new home loan. Your service was nothing but professional. Your knowledge and experience was invaluable to our getting the best deal possible even with our unique situation. We would highly recommend your services to our friends and family. Of'course we will seek your help again when we are ready for another loan." - Chris & Deborah - 1st time home buyer - Washington "I do not often have the distinct opportunity to recognize an individual for a Superior job done; however, I now have that opportunity. Mr. DeLorenzo sent me a flyer and I was somewhat unsure whether I would respond or not. As it turned out, I did respond and it was the best financial move I made. I wanted to refinance my home and had doubts whether I would get a prime lender or a decent interest rate. Andrew surprised me and saw to it that I received the best possible service, interest rate and walked me through the entire process with a minimal of anxiety. He is a very talented, genuine, honest and honorable man who puts the interests of his clients first and keeps the stress of refinancing to a minimum. I would recommend him to anyone who is in the market for any type of financial services that First Rate offers. I have already sent him a client as a referral and will send him more!!! I hope anyone that has the opportunity to choose an agent, that will protect your interests, please contact Andrew DeLorenzo. He's a winner!" - Kip - home mortgage refinance - Washington "I wanted to thank Justin for making our refinance a great experience. It was smooth and painless! I was referred by a friend who highly recommended Justin and said that I wouldn't be sorry. She was right! Justin was very knowledgeable and guided my husband and myself through the process and kept us up to date on every process. I will be highly recommending Justin to my family and friends. Thanks Justin!" - Julie & Dan - home mortgage refinance - Washington "Josh worked his butt off in order to get my wife and I refinanced. When we thought everything was done our previous lender was screwing things up and Josh was on the ball to fix it. I am using Josh everytime I need a mortgage or to refinance." - Dean & Wendy - home mortgage refinance - Washington "Justin, I would like to thank you for all the work you did to make sure that I received the best possible loan. Being a first-time home buyer, Justin explained things clearly and was always there to answer my questions. Even on a Saturday or Sunday, Justin was available. Justin attended my closing and was there to again explain when I had questions. Thank you Justin! - Steve - 1st time home buyer - Washington "Justin, we are very impressed with the service that you provided in getting our home loan secured. Knowing how stressful it can be in purchasing a home, you made us feel comfortable throughout the whole process and made sure we didn't have any lingering questions or doubt. We had two other Loan Officers from different lenders, but what sold us to you was your willingness to work with us and your overall customer service demeanor. Our realtor was also impressed with speed and delivery of all the closing documents to Title and Escrow. Your efficiency allowed us to close a week early!! Thanks for giving us the chance to purchase our new home!" - Martin & Amanda - Home Purchase - Washington
"I wanted to send you an email and let you know what a great job Tony Colagrossi did recently handling our refinance. He was very quick with replies to my questions as well as being very thorough in his explanations of the entire refinance process. He kept us informed along the way as to how things were going. I am very pleased with our experience with First Rate Financial and would consider using the company again in the future. You should be very proud to have an employee like Tony working for you. - Chris & Teresa - home mortgage refinance - Washington "Justin, thank you for making our loan process so quick and easy. You took every need into consideration and helped us find the best loan to fit us. You made it effortless on our part and you were a pleasure to do business with. Thanks for all your hard work and dedication to make everything run so smoothly. We will definitely be recommending you to our friends and family. Thanks again!!!" - Christy & Kevin - home mortgage refinance - Washington "Justin, you have been a pleasure to work with! You've been super kind and patient, and with being that way, word travelled fast to my friends and family about you. I don't think I could ever thank you enough for everything you've done for me and my piece of mind!!" - Michele - home mortgage refinance - Washington
"I had a WONDERFUL loan experience. Ryan Baumgartner and his team at First Rate made my first home buying experience a breeze. His knowledge of the market/industry and willingness to do whatever was asked of him is why I endorse Ryan. Ryan is professional, courteous, intelligent, and has the ability to provide the correct advice for improving his clients financial position."
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